Manhattan Home Design, a furniture business concentrating on mid-century modern and contemporary items, placements itself as a copyright of " budget-friendly luxury." The company uses a curated collection of furnishings, consisting of famous recreations and original designs, aiming to bring premium, stylish pieces to a wide target market.
Brand Philosophy and Products
The brand's core philosophy, as highlighted by chief executive officer Becca Polak, is to offer functional and fashionable furniture that shapes the method people live. Polak, a former corporate attorney who acquired Manhattan Home Design in May 2024, brings a focus on customer-centric solution and top quality. The firm's catalog consists of prominent items like the Mario Bellini Couch and the Ducaroy Sofa, commonly made with high-end products such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive look at Manhattan Home Design Reviews from both the business's website and independent evaluation systems discloses a mixed image. The Sitejabber site gives a particularly informing perspective, with an total ranking of 2.6 out of 5 stars, suggesting a pattern of consumer dissatisfaction.
Favorable Feedback:
Many consumers praise the aesthetic and high quality of the furnishings, keeping in mind that pieces typically go beyond assumptions in terms of material and craftsmanship.
Some evaluations from the business's website emphasize items as "statement-making" and " specifically what I required to pull the room together."
Older evaluations from third-party sites additionally state favorable experiences with product top quality and prompt shipment.
Negative Responses:
Much more current evaluations on independent websites like Sitejabber and Houzz paint a less favorable picture, with regular complaints regarding service, value, and misleading advertising and marketing.
Common grievances highlighted on Sitejabber and other systems include:
Poor customer service: Customers report a absence of communication and difficulty settling concerns.
Misleading methods: There are discusses of things being provided as "in supply" when they are not, as well as a "bait and switch" strategy with furnishings quality and sales.
Shipping and delivery issues: Long hold-ups, unfinished orders, and harmed products upon arrival are often cited.
Difficulty with returns and reimbursements: Clients have reported considerable obstacles in obtaining reimbursements or substitutes for damaged or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her history remains in the corporate and lawful globe, and she acquired the company with the goal of boosting Manhattan Home Design Reviews the on the internet furniture buying experience. She is additionally a factor to the firm's blog, where she blogs about interior design fads and suggestions. Her management is concentrated on curating ageless, premium pieces and changing the company's credibility via a much more customer-centric method.